Shipping Policy

At NuviaWellness, we're committed to delivering your wellness products quickly and efficiently. Please review our shipping policy below.

Digital Products

Most of our products are digital downloads (printable planners, journals, and trackers). These are available for immediate download after your purchase is complete. You will receive an email with download links within minutes of completing your order.

Delivery Time: Instant - available immediately after purchase
Shipping Cost: FREE - no shipping charges for digital products
Access: Download links are valid for 30 days and can be accessed from your account

Physical Products (if applicable)

For any physical products we offer:

Processing Time: 1-3 business days
UK Domestic Shipping: 3-5 business days via Royal Mail or courier service
International Shipping: 7-14 business days depending on destination
Shipping Costs: Calculated at checkout based on your location and order size

Order Tracking

For physical orders, you will receive a tracking number via email once your order has been dispatched. You can track your package using the link provided in the shipping confirmation email.

Shipping Restrictions

We currently ship physical products to the United Kingdom and select international destinations. If you're unsure whether we ship to your location, please contact us before placing your order.

Lost or Damaged Items

If your physical order arrives damaged or goes missing in transit, please contact us within 7 days of the expected delivery date at [your email address]. We'll work with you to resolve the issue promptly.

Digital Product Issues

If you experience any issues downloading your digital products, please contact our support team and we'll resend your download links immediately.

Contact Us

If you have any questions about shipping, please don't hesitate to reach out to us at [your email address]. We're here to help!

Last updated: November 2025